why my whmcs only send emails to some clients not all clients.

[kicon]

hi

iam using whmcs. i have many clients. could anyone help me why only some of my clients can receive emails and some of them dont? i really appreciate your help.

[WHMCS John]

Hi,

Do you see the emails under the client's Email tab?

Do you see any error under Utilities > Logs > Activity Log at the time of sending?

 

If the email is listed in the Email log, but there's no error it means it left WHMCS without error from your mail server.

If it's not listed, an error should have occurred which will be recorded in the activity log and you can use to troubleshoot the issue.