Jump to content

Contact form not working


hekg

Recommended Posts

Hello all,

 

My whmcs contact form is not working since the last upgrade I believe. When a user fills out the contact form at /whmcs/contact.php and submits it, it takes them directly to the login page and nothing else happens and their contact info is never delivered to us.

 

Are there some missing files somewhere that I need to add manually or something?

 

Please advise

thank you

Link to comment
Share on other sites

  • 5 months later...

possibly one other thing to look at is...

 

setup -> general settings -> mail

Presales Form Destination

Presales Contact Form Email

 

http://docs.whmcs.com/Mail_Tab#Presales_Form_Destination_OR_Presales_Contact_Form_Email

 

if you leave both blank, then I think it will send emails to your default email address in setup -> general settings

 

if in the destination dropdown you select a department, it will use the ticket system - though take care not to select a dept that is client only and would need to be logged into use.

 

alternatively, you could enter an email address into "Presales Contact Form Email" and then send yourself a test message via contact.php to see if ti works.

Link to comment
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use & Guidelines and understand your posts will initially be pre-moderated