raeyo Posted September 20, 2013 Share Posted September 20, 2013 I'm using 2 registrar modules (TLD) and everything went fine but since about 8-9 months there is a strange thing going on... With both registrars when I mark an invoice as "paid" the status of those domainnames becomes ACTIVE but after each cronjob they are changed back again to EXPIRED due the fact that expirydate is not updating. What can be the reason? Is it registrar related or WHMCS related? tx in advance 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 23, 2013 WHMCS Support Manager Share Posted September 23, 2013 Hi, What version of WHMCS are you running please? What entries do your see under Utilities > Logs > Activity Log at the time of invoice payment? 0 Quote Link to comment Share on other sites More sharing options...
raeyo Posted September 23, 2013 Author Share Posted September 23, 2013 Hi,What version of WHMCS are you running please? What entries do your see under Utilities > Logs > Activity Log at the time of invoice payment? Latest version 527 no special enteries in logs... see screenshot 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 26, 2013 WHMCS Support Manager Share Posted September 26, 2013 Hi, Those entries look normal. Please open a support ticket with WHMCS admin and FTP access so we may investigate. 0 Quote Link to comment Share on other sites More sharing options...
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