imixtix Posted September 17, 2013 Share Posted September 17, 2013 I dont have a webhosting company ... I just want to use this product for support of a digital plugin. I may have some addons that can be purchased but not at this point. Can this tool be easily intsalled onto my Joomla site and the header/footer adjusted to suit? Any tips on what i need to simply set this up to provide support and eventually the licensing tool. 0 Quote Link to comment Share on other sites More sharing options...
0 imixtix Posted September 17, 2013 Author Share Posted September 17, 2013 Oh.. and is there an option to embed support request form on another site? 0 Quote Link to comment Share on other sites More sharing options...
0 WHMCS Support Manager WHMCS John Posted September 18, 2013 WHMCS Support Manager Share Posted September 18, 2013 Hi, Yes you could certainly do that, you can edit the template files to remove any links you do not require. 0 Quote Link to comment Share on other sites More sharing options...
0 PHPCore Posted September 18, 2013 Share Posted September 18, 2013 And if you like I can easily make the support form for you, the way I think you want to do it can't be done quite out of the box. But I can do it for you via the API.... No charge 0 Quote Link to comment Share on other sites More sharing options...
0 imixtix Posted September 18, 2013 Author Share Posted September 18, 2013 And if you like I can easily make the support form for you, the way I think you want to do it can't be done quite out of the box. But I can do it for you via the API.... No charge That would be great. We want to use this just as a support tool and support our clients customers. So, giving them HTML/CODE to embed on their site would be good. Looks like i will purchase and take you up on that offer. 0 Quote Link to comment Share on other sites More sharing options...
0 PHPCore Posted September 18, 2013 Share Posted September 18, 2013 No problem! Just let me know when you would like my help via PM or email -removed email- 0 Quote Link to comment Share on other sites More sharing options...
0 Alex - Arvixe Posted September 19, 2013 Share Posted September 19, 2013 Personally I'd just use a support desk (http://www.arcticdesk.com) for example, which has similar pricing (actually cheaper). For a billing system I'd understand, thats the core of WHMCS but support isn't really WHMCS best point (albeit its still good). Just might be better for you & easier to get setup. 0 Quote Link to comment Share on other sites More sharing options...
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imixtix
I dont have a webhosting company ...
I just want to use this product for support of a digital plugin. I may have some addons that can be purchased but not at this point.
Can this tool be easily intsalled onto my Joomla site and the header/footer adjusted to suit?
Any tips on what i need to simply set this up to provide support and eventually the licensing tool.
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