nzrunner Posted August 30, 2013 Share Posted August 30, 2013 I am planning to start using the "Add Billing Entry" option when I am providing ticket responses, so I can track more accurately the time I spend on client issues. However it appears that I can only add a dollar amount against each billing entry, even though a Qty/Hour is supported with the entry. Is there anyway I can add a Qty/Hour entry from within a ticket response rather than an Amount? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 2, 2013 WHMCS Support Manager Share Posted September 2, 2013 Hi, Regrettably not at this time. But feel free to submit a feature request: http://requests.whmcs.com In the meantime you could navigate to the client's Billable item tab and add a time -billing entry from there instead. 0 Quote Link to comment Share on other sites More sharing options...
nzrunner Posted September 3, 2013 Author Share Posted September 3, 2013 Using the client's Billable Item tab would add unnecessary work for me, and also provides the possibility of time being missed. The ability to log time when I submit a reply is a good one, but as clients are charged at different rates, I have no idea off the top of my head what value I will be charging them at the time of logging the entry. I'll log a feature request. 0 Quote Link to comment Share on other sites More sharing options...
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