jmelwak Posted August 19, 2013 Share Posted August 19, 2013 I am new to whmcs. i have setup everything and it seems to be working fine. I am manually creating accounts in cpanel after they order. Now after i do that i send a message manually through WHMCS to the client with their login info for Cpanel. When doing this the username and password for the cpanel login is blank... what am i doing wrong here? any help is greatly appreciated 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 20, 2013 WHMCS Support Manager Share Posted August 20, 2013 Hi, To send the welcome email manually you need to use the button at the bottom of the client's Products/Services tab. Sending it via the general mailer function won't populate the product-specific merge fields. 0 Quote Link to comment Share on other sites More sharing options...
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