Receive check payment on domain that has already been renewed

[itabix]

Hi - I can't figure out how to do something. If I have a client with an expiring domain, they tell me they are sending a check but it won't arrive in time, so I renew the domain manually without paying the invoice. When I get the check, if I apply the payment to the invoice it renews the domain for another year so my only alternative is to delete the invoice. I suppose I could pretend I've already received the check when I renew the domain, but does anyone have an alternative recommendation for how I do this?

[WHMCS John]

Hi,

You could disable automated domain renewals upon payment system-wide, or break the link between the invoice and the domain for just this one renewal invoice:

 

http://docs.whmcs.com/Domains_Tab#Auto_Renew_on_Payment

http://docs.whmcs.com/Domains_Management#Manually_Registering.2FRenewing_a_Domain

[itabix]

That's great, I didn't know about breaking the link. Thanks John!