Invoice issue

[ovi]

Hello,

 

Next month or year Renew time i'm facing bellows problem only.

 

For next year renew time when whmcs automatically create any hosting invoice at the same time it not create domain renewal invoice. Domain renew notice send to client on time as per setting i made but client have to go client area then domain area then renew it.

 

I want Hosting & domain renewal invoice create at once. For example If my hosting price $12 & domain price $9 -

 

whmcs create invoice at once $21 is ok BUT my whmcs create $12 invoice & for domain $9 client have to go domain panel in client area then renew & pay.

 

So help me to solve this problem ?

 

Is there any option to change in my whmcs admin panel for hosting & domain invoice create at once?

 

Please help

[Si]

It depends on your settings.

 

ie: do you have the domain next due date set to the same as the renewal date and is the hosting package next due date the same?

 

For example: If you set your invoicing to raise invoices 15 days before the due date, it will raise the invoice (single) for the hosting and domain on the same date, ONLY if their next due date is the same.

 

Also, your clients can login to manually renew domains at any time, by going to the individual domain and clicking on the renew option, or by going to the domain renewals page in their client area: http://yourwhmcs.com/cart.php?gid=renewals

 

However, you need to look at what rules you have set up in your SETUP > AUTOMATION SETTINGS > Billing Information

 

to see how many days before a due date invoices are being raised.

 

This all comes down to how you set up your system.