idmweb Posted July 20, 2013 Share Posted July 20, 2013 Hello, I want to allow all clients to attach a file of my selected extension as well Guest. from where i can edit the extension in WHMCS control panel. and i want to disallow Attachments completely in specific support category. this category is for "Guests" who is not client and create ticket for General inquiries. Many thanks 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 22, 2013 WHMCS Support Manager Share Posted July 22, 2013 Hi, The allowed attachment types under Setup > General Settings > Support tab apply to all users. WHMCS does not currently allow different user types to submit different attachments types. 0 Quote Link to comment Share on other sites More sharing options...
idmweb Posted July 31, 2013 Author Share Posted July 31, 2013 Hello John, do you mean WHMCS is not have functionality that allow us to "Disable" attachments in specific category of tickets ? 0 Quote Link to comment Share on other sites More sharing options...
idmweb Posted August 4, 2013 Author Share Posted August 4, 2013 Great forum support, that will not receive in a time and even after the time. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 6, 2013 WHMCS Support Manager Share Posted August 6, 2013 Hi, Please be aware these forums are for user-to-user support and staff drop by when we can. I happen to be here in my spare time. If you need a response from a member of staff you're welcome to open a support ticket. It is not possible to blacklist certain attachment types, you need to whitelist them instead. This is a more effective arrangement from a security standpoint. 0 Quote Link to comment Share on other sites More sharing options...
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