franxiscoflores Posted June 26, 2013 Share Posted June 26, 2013 today was created an new account, but the IP assigned to that account is not correct. the server IP´s ending in 90 and 91, the ip generated for this new account ends in 103. What went wrong? someone could help me? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 27, 2013 WHMCS Support Manager Share Posted June 27, 2013 Hi, Which module are you using? Where are you seeing the IP address being assigned exactly? Have you entered any of these IPs under Setup > Product/Services > Servers > Edit perhaps? 0 Quote Link to comment Share on other sites More sharing options...
franxiscoflores Posted June 27, 2013 Author Share Posted June 27, 2013 hi John, the ip assigned is under whm reseller account for the created account. No, i haven´t entered any ip, only the server ip ending at 91. that´s why i don´t understand it 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 2, 2013 WHMCS Support Manager Share Posted July 2, 2013 Hi, It sounds like you've ticked the "Dedicated IP" option under the Product's the Module Settings tab or within your WHM package configuration, so the account is being assigned a unique IP address by WHM upon account creation. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.