Module Support for Add-On Products?

[markb1439]

Is there any way to get add-on products that use various provisioning modules? It doesn't look like it, and this severely limits our ability to sell add-on products during the client's initial signup for web hosting.

 

For example, let's say that we'd love to offer the TRUSTe privacy service, which is provisioned through eNom via the WHMCS module. Since product addons don't seem to have module support, this product can't be offered as a hosting addon. The same with SSL certificates, which we provision through the integrated eNom SSL module.

 

Another example: We offer uptime monitoring which is provided by ServerPing.net, and integrated with WHMCS. But each monitoring package needs to be set up by the ServerPing module. So we can't just offer monitoring as an addon because WHMCS product addons don't support provisioning modules.

 

So the addon feature of WHMCS is very limited if it only supports products that aren't provisioned by modules. (Or am I missing something?)

 

I know we can offer bundles, but that's a much more limited solution than simply offering an array of addons that can be chosen and then provisioned automatically.

 

Any thoughts would be welcome.

 

Mark

[snake]

We have not found a solution. What WHMCS really needs is "related products", so when customers purchase something, they are shown the related products as well as an upsell. We did pay EasyWHMCS to develop such a addon for us, but he never delivered anything despite taking our money and refused to refund us. We are looking for someone more professional/reliable to do the job now.

[markb1439]

@snake, you hit it on the head. We need "related products". I'm surprised that, after all these years, it's not in there.

[basic]

Have already posted this at two other places in this forum -- but it also fits well here: I would like to see this for DOMAIN REGISTRATIONS, so we can offer "trustee service" -- e.g. have a non-European customer register a EU domain such as .fr (that requires local prensence, passport number, etc.) and offer him to pay for trustee service to register it.

 

John

[And then there was one les]

would that not be a breach of the terms for the extension? If the reqistrant requires a local presence and your offering the service to those that dont have a presence then you're both in breach.

[basic]

It is no breach: The seller (we, the host, or whatever registry we get the the domain from) and the customer need to agree on the terms. The condition for each of these TLDs are different. But basically, if a 3rd party puts itself as the co-owner or technical contact for a domain registration, and if that is what the customer wants, then that is 100% legally okay. It's called "trustee service" also because it requires some basic trust between host and customer ... no different than hiring e.g. a lawyer to represent a company's interests in a certain country that company makes business in and with (that may well include representing the company, the customer, with an office and mailing address).

 

John

Edited May 5, 2013 by basic

[And then there was one les]

Not entirely what i meant, If a domain requires a local presence of the domain owner, that is not you. I would look into that very carefully before proceeding with it.