webdaily Posted April 23, 2013 Share Posted April 23, 2013 What the hell is the point of purchasing the mobile version when all the below is happening. Mobile Version Issues: Client / Create Invoice (Error Loading Page) Client / View Invoices (Returns to Client List) Client / Add Transaction (error loading page) Client / Place New Order (returns Blank page) Client / manage Products (error loading page) Support / New Ticket (error loading page) Invoices / New (Error loading page) Orders / Mew (Error loading page) Is there ANYTHING we CAN do on this? Why make these buttons and features if they dont work? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted April 23, 2013 Share Posted April 23, 2013 Hello, The v2 of the mobile edition is a BETA as it suggests. It's an outline providing basic functionality with buttons and features placed for further development. 0 Quote Link to comment Share on other sites More sharing options...
ljesh Posted April 23, 2013 Share Posted April 23, 2013 The v1 doesn't work with WHMCS 5.2.3, the v2 doesn't work anyway because it's BETA... I purchased the license few weeks ago and this is the worst thing I have spent my money on till now. I wish I could just burn them, at least they would provide me with heat for a second or two. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted April 23, 2013 Share Posted April 23, 2013 ljesh, Submit a ticket and I'll be happy to refund the mobile edition addon if you're unhappy with it. 0 Quote Link to comment Share on other sites More sharing options...
ljesh Posted April 23, 2013 Share Posted April 23, 2013 ljesh, Submit a ticket and I'll be happy to refund the mobile edition addon if you're unhappy with it. Thank you, I did that. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted April 23, 2013 Share Posted April 23, 2013 Thank you, I did that. And I held up my end of the bargin. Regards 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted April 23, 2013 Share Posted April 23, 2013 (edited) I thought it was quite clear the release was a beta. Edited April 23, 2013 by DavidBee Can't spell! 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted April 23, 2013 Share Posted April 23, 2013 Perhaps beta should be in caps and red flashing letters to make it a little clearer? 0 Quote Link to comment Share on other sites More sharing options...
DF-Duncan Posted April 23, 2013 Share Posted April 23, 2013 I think the problem where people use the Beta, is that the stable version does not work with 5.2.3, so the next option would be to try the beta. Unfort neither options work. 0 Quote Link to comment Share on other sites More sharing options...
McDee Posted April 23, 2013 Share Posted April 23, 2013 Do you have an ETA on v2 mobile stable ? 0 Quote Link to comment Share on other sites More sharing options...
MemoryX2 Posted April 24, 2013 Share Posted April 24, 2013 Do you have an ETA on v2 mobile stable ? I'm still waiting on a release candidate. It will hopefully come out this week. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted April 24, 2013 Share Posted April 24, 2013 Hello, It most likely won't surface for two weeks. 0 Quote Link to comment Share on other sites More sharing options...
DavidBee Posted April 24, 2013 Share Posted April 24, 2013 Perhaps beta should be in caps and red flashing letters to make it a little clearer? Disagree with you here. The problem sits with people not reading correctly. They see something thats new and just upload. 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted April 24, 2013 Share Posted April 24, 2013 OK how about changing it to "Beta - Warning, this may break ****************" ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Chris Posted April 24, 2013 Share Posted April 24, 2013 Maybe even some marquee scrolling? 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 24, 2013 Share Posted April 24, 2013 I do think it's a bit ridiculous that a mobile addon is offered, and can be purchased, but doesn't work. If you're on a newer release of WHMCS, you can't use the old version (which was crap anyway), and the new is beta not to be used in production, incomplete and buggy. There is something wrong with that. Poor planning at best, and with all of the other problems WHMCS has experienced with releases lately, I don't think WHMCS staff should be so glib about it! 0 Quote Link to comment Share on other sites More sharing options...
openmind Posted April 24, 2013 Share Posted April 24, 2013 But it's clear it's a beta, it's up to the buyer if they want to whack it on a production server or not... 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted April 24, 2013 Share Posted April 24, 2013 Yes, it's clear it's a beta. I have no problem with that actually. In fact, I upgraded from 5.1.5 to 5.2.4 yesterday in large part so I could finally at least look at the progress that is being made, knowing it still won't be usable. But then, the prior version has never really been very usable, so it's nothing to me. I haven't even complained about the product, but when I see WHMC Staff cracking jokes about the situation as if complaining clients are idiots, that rubs me the wrong way. X number of people own the mobile add-on since it was initially released, and cannot use it after upgrading to the recent core WHMCS releases. Was any warning of this given? Why should it be okay that WHMCS breaks one of their own addons, then offers a buggy beta as a solution? (Other than the fact that they seem to be breaking the core product with new releases too--I guess maybe that justifies it?) Given the really poor track record WHMCS has had recently with releases, it's bad enough to break the mobile addon with a WHMCS upgrade, but to start making wisecracks at the expense of complaining clients is just asking for otherwise reasonable (mostly) clients like myself who are lurking and watching the discussion, to become really annoyed with the attitude of WHMCS in general. 0 Quote Link to comment Share on other sites More sharing options...
isixhosting Posted September 30, 2014 Share Posted September 30, 2014 It doesn't work anymore after upgrading to 5.3.10 When will it be fixed? 0 Quote Link to comment Share on other sites More sharing options...
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