abidbd Posted April 9, 2013 Share Posted April 9, 2013 Sorry if this is a wrong place to post this thread (let me know where to), but it really urgent. I can not understand why WHMCS is not replying my support ticket. After purchasing addon, I asked to deactivate Custom Package Addon and to refund me. Someone named Don R replied me once (at last 4th April) asking me if I need any help or to confirm the refund. In reply, I confirmed the refund. But from after it, I am not getting any response of my ticket. I don't have much refund period left. The fact is, I have asked for refund within 2 days of purchase, but they are doing delay in response. What will happened if the moneyback period get expired because of their bad or delay customer support. Honestly speaking, I have heard very good words about WHMCS and using WHMCS, so I believe there is any misunderstanding or something such. So, please let me know what is going on or what should I do? 0 Quote Link to comment Share on other sites More sharing options...
Infopro Posted April 9, 2013 Share Posted April 9, 2013 Would you mind posting the ticket ID please? I'll be happy to take a look at this for you. 0 Quote Link to comment Share on other sites More sharing options...
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