Daniel Posted April 8, 2013 Share Posted April 8, 2013 Hi, Normally I wouldn't do this and would wait in line like everyone else but this isn't your normal support request. I'm a reseller with 700+ licenses and it looks like your billing has had a hiccup. Please see http://awesomescreenshot.com/0ad151lv99 Now, I know I already pay you guys a lot of money each month but $4.7 million is pushing it. I don't really wish to have that much money in my account credit so can this please be cancelled and someone investigate what the deuce happened before it suspends my licenses? My ticket ID is #KIK-702795 Thanks Dan 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted April 8, 2013 WHMCS CEO Share Posted April 8, 2013 Hi Daniel Sorry about this. Looks like it was the result of a prorata of all products/services you've ever had, rather than just the active ones. However I've taken care of it now. Matt 0 Quote Link to comment Share on other sites More sharing options...
Daniel Posted April 8, 2013 Author Share Posted April 8, 2013 Hi Matt Thanks - though it looks like there's another incorrect invoice on the account too. 0 Quote Link to comment Share on other sites More sharing options...
Recommended Posts
Join the conversation
You can post now and register later. If you have an account, sign in now to post with your account.