About Email marketing how would you resolve tihs ?

[altomarketing]

Im using Email Marketer to send 5 different emails for new active products, first after 1 day of order date, 3 days of order date, and so on..

 

but as order date can not be edited i have a problem, Some customers order product and paid after 7 days, so email marketer rules does not apply for "Send Active product and after 1 day order date"

 

How can i fix this problem ?

Maybe an script to update new order date syncing with paid date ?

 

See image

 

/http://img35.imageshack.us/img35/6169/c23bac6ebe9b45d58eadfc9.png

[altomarketing]

Matt answered "Hi,

It refers to the Registration Date under the client's Products/Services tab. So you could change that date manually if the client too a long time to pay and might have missed some emails."

Its solved !!

[And then there was one les]

that isnt solving your issue, its working around it. The actual problem isnt the marketer but the registration date. The registration date should not be set at all until the payment is completed and the registration is done but whmcs also needs it for invoicing so it needs to set it.

 

However, here is a solution to the problem that doesn't require you to manually change dates in the case of domain registrations, to send the emails. Run the cron job for syncing domains: http://docs.whmcs.com/Domains_Tab#Domain_Sync_Enabled

 

For services you can add an action hook that runs after payment is received to update the registration date accordingly:

http://docs.whmcs.com/Hooks:Order_Process#ShoppingCartCheckoutCompletePage

 

This will sync the domain the next time it runs after the payment has been made and the registration is completed (upto 4 hours if you set it that way), and for services as soon as the payment is complete. This will allow your marketing emails to be sent correctly at the system cron run the day after.

 

To be fair, you could actually use a hook all round once payment is complete, but your checks would be far more extensive to make sure the right area is being updated.

Edited April 11, 2013 by CDJ Hosting

[stormy]

I think this needs to be taken care of in a future email marketer upgrade.