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New Custom Page - 404 Error Question


louise

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Hello,

 

I have Wordpress installed in the public_html folder and then WHMCS is setup in the "billing" folder. Everything works fine.

 

But, when I follow the instructions to create a custom page here http://docs.whmcs.com/Creating_Pages, when I try to access the custom page, I am taken back to the Wordpress 404 page.

 

I have the generic wordpress .htaccess file in the public_html folder and no .htaccess file in the billing folder.

 

If I add any html page within the billing folder, I can access it directly with no problems.

 

What the heck am I doing wrong?

 

Louise

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  • WHMCS Support Manager

Hi,

If your custom page's php file definitely exists billing directory, then it could be the Wordpress .htaccess file interfering with stuff. Try adding the following line to /public_html/.htaccess

 

RewriteBase /billing

 

Where billing is the name of your whmcs directory. That should help.

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  • 7 months later...

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