Disabling some features

[ckirby]

Is there any way to disable (or hide) some features such as the knowledge base and support ticket system that is built into WHMCS? We use an external application for this.

 

Regards,

 

Chris

[othellotech]

the links are all in the smarty .tpl templates, so you just take them out or change as necessary.

[michelle]

Would be nice if there was a way to automatically enable this through the configuration settings.

 

I would not want our knowledge base viewable by everyone who just happens to come on our site. Would like to limited it to clients who are logged into the system.

[chickendippers]

Well you can require a visitor to login before reading the actual articles.

[michelle]

How do I go about that chickendippers? (Okay, I'm having a hard time keeping a straight face saying your name outloud

[chickendippers]

You talk to your computer? When adding/editing an article tick the "Private" box.

[MACscr]

Would be nice if there was a way to automatically enable this through the configuration settings.

 

I would not want our knowledge base viewable by everyone who just happens to come on our site. Would like to limited it to clients who are logged into the system.

 

 

Here are two easy ways to do it. Remove the links in your templates and delete knowledgebase.php =P

 

Adding the configuration option to disable it just adds another query to the db. The last thing we need are additional queries for simple things that can be set with static solutions as addressed above.

[michelle]

Thanks for the tips! Will try that.

[JasonO]

I don't know but might be possible through the template.

 

{if $is_logged_in}Show Knowledgebase stuff{/if else}You are not logged in{/if}

 

I've not worked with Smarty before so I can pretty much say that syntax is wrong, but you get the idea?

[chickendippers]

It's:

{if $loggedin}Show Knowledgebase stuff{else}You are not logged in{/if}

[JasonO]

Damn, was close though