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OnApp Integration Needed


aplawson

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Hello Chris,

 

Thanks. I saw that link but Hostbill contains features for things like resellers creating new cloud VM's, load balancers, DNS and CDN but it seems WHMCS doesn't. But I don't want to assume. Is there something that speaks to that?

Edited by aplawson
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Hi Chris,

 

The module lacks compared to hostbills app. We are in the process of switching to hostbill for our main systems because of the onapp plugin.

 

Highly considering this also. Right now we are still with WHMCS though.

 

I really like lots of things that they have going on.

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Ditto, unfortunately the lack of willingness of WHMcs staff regarding the onAPP3 module leaves a sour taste in my mouth.

We have been loyal WHMcs customers for over 3 years with multiple licenses and Matt has always been helpful, not sure what changed lately though:(

Unfortunately as a result , we are strongly considering Hostbill as well (rather prefer not too).

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Ditto, unfortunately the lack of willingness of WHMcs staff regarding the onAPP3 module leaves a sour taste in my mouth.

We have been loyal WHMcs customers for over 3 years with multiple licenses and Matt has always been helpful, not sure what changed lately though:(

Unfortunately as a result , we are strongly considering Hostbill as well (rather prefer not too).

 

Me too. Hope WHMCS will speed up the development. It is unfortunate that both cPanel and Onapp integrations are made much better in Hostbillapp. Besides these two modules, I'm happy with WHMCS:

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we are in a tough position as there is a lack of competitive support for OnApp compared to what HostBill is offering 'off the shelf'. True, HostBill is a lot more expensive than WHMCS and there are some reservations about support and management stability which they are suffering from ATM, but this could also just be growing pains. I am sure WHMCS has the customer numbers to justify building a deeper integration with OnApp at Admin, User and Reseller levels offering support for OnApp Cloud, DNS, CDN and LoadBalancers.

 

Really not sure why WHMCS has pushed back on deeper integration with OnApp or for that matter VMWare. It's almost like WHMCS is only interested in building the core and wants everyone else to do the integrations.

 

I am really pushing back hard on the idea of migrating to Hostbill as we have a heap of production integrations between WHMCS and other services which would need to be reworked. If crunch comes to crunch our hand may be forced in regards to having to move to HostBill given it offers core support for OnApp.

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The Onapp integration definitely needs work. We have been thinking of switching over to Hostbill as well. But I think we will set up another brand on Hostbill first.

 

If WHMCS developed a good Onapp integration we would be happy to pay for it. Both Hostbill and WHMCS are very cheap compared to Onapp.

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You think HostBill is cheap?

 

Yeah, definitely. 1k to automate the core of your business is nothing. If you consider that expensive while your core business is hosting, maybe you should reconsider whether you should be in business at all (no disrespect intended - just sharing my point of view).

 

If WHMCS developed a good Onapp integration we would be happy to pay for it. Both Hostbill and WHMCS are very cheap compared to Onapp.

 

You can't compare WHMCS/Hostbill with OnApp. They're completely different products. On top of that, you can't compare WHMCS/Hostbill support to OnApp's near-instant responses.

 

I consider WHMCS to be _very_ underpriced. I'd really like to see them offer something like a premium package and would have no problem paying $xx,xxx if it does everything we need it to do, combined with good support. As long as it's not a model which is going to take a part of our revenue like Ubersmith does.

 

We have also been considering to switch to Hostbill. But all the horror stories about bugs, coupled with (apparently) dramatically poor support, have been keeping us away.

 

Anyway, back on-topic: we are actively working with OnApp, and we are trying to get the original blueprints/workflow from the developers of the current integration, in order to evaluate what would need to be fixed/added to get this integration in proper shape. I know the existing integration is open-source, so we could just evaluate this ourselves. But getting the dev documentation would obviously save quite a bit of time.

 

We're currently still at the orientation stage, but we do consider it likely that we'll be picking up the development of this integration and get it in shape. If anyone's interested in either contributing to the development, or to chip in, drop me a line.

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Hostbill module is far more advance, and they keep updating it.

 

While that's true, how is that relevant? This is WHMCS's forum, not a "let's push WHMCS clients to Hostbill" forum.

 

Also - as indicated, Hostbill has issues of their own. Their functionality may be more advanced, but that's not of much use when something's not working and there's no (quick/proper) support to back you up.

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Sadly i even submitted a development request and offered to pay for the modules to be built by whmcs and was told they were not interested.... and we definitely dont want to go to Hostbill because migrating a massive clientbase to a new system is not somewhere we want to fo

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Have you guys checked out Modules Garden - those that are inquiring for custom development?

 

WHMCS did not build the available OnApp module - so we have no ability to continue to update it as WHMCS does not own the code.

 

Chris

 

No i haven't spoken to them yet about this... although i will

 

as for the code that Onapp developed they are more than happy for you to work with the code and develop a module from it.. and or to develop one yourselves like hostbill did.. which is what i requested in my support ticket about it a while back and was told you weren't doing any module development currently

 

My issue with 3rd party developers is a lot have come and gone over the years and i dont want some closed source module developed and then find it cant be updated or fixed later on when that company dissapears.. (not that im implying they all will do that...just a lot have)

 

Im sure if you developed one you'd blow theirs away... and you would have a powerful CDN and cloud solution built into whmcs directly

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