JoshuaC Posted January 27, 2013 Share Posted January 27, 2013 Hello, How do I take a client who is manually being invoiced every month through paypal and change that to an automatic recurring subscription payment through WHMCS? My usual service is completely subscription based but she originally cancelled the ordered (via paypal) then wanted to remain so now she is being invoiced every month. How do I gracefully convert her to auto pay again? Thanks. -Josh 0 Quote Link to comment Share on other sites More sharing options...
mlew2 Posted January 27, 2013 Share Posted January 27, 2013 there should be a dashboard on your paypal to do recurring payments as well as in hers then it will be back to automatic payments. It is usually set up that way or it is for me and I have to turn them off every month 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted January 30, 2013 WHMCS Support Manager Share Posted January 30, 2013 Hi, The client will need to view the invoice on or before the due date and click the "PayPal Subscribe" button. This will create a subscription to send payment automatically in future. More information in the documentation: http://docs.whmcs.com/PayPal#PayPal_Subscriptions.2FRecurring_Billing 0 Quote Link to comment Share on other sites More sharing options...
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