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Payment Gateway Error


rakeshthakur906

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Every Time When i type to make paymnet getting this error even using correct Visa CArd Details.

"The credit card details you entered were declined. Please try a different card or contact support"

 

 

I AM using "PayPal Website Payments Pro" gateway . I configuresd it correctly but still not possinble to make Payment.

Any one can Suggest any Solution will be great help .

Thanx in advance

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  • WHMCS Support Manager

Hi,

 

The gateway log is always the first place you should check for gateway related issues. You can access that in Billing > Gateway Log. There you will see the exact response coming from the payment gateway's system regarding why the payments are not completing so that should usually tell you what the issue is.

 

We have collected some of the most most common errors and their causes, refer to the appropriate page for your payment gateway: http://docs.whmcs.com/Payment_Gateways

 

If it's a gateway specific error code/message though then you might be best to contact the gateway providers support directly for advice on it.

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