HelpfulHints Posted August 14, 2007 Share Posted August 14, 2007 Hi everyone. I am new, so please forgive me if I am posting in the wrong area. I have installed WHMCS. Everything was going fine, until I tried to configure it. Anytime I try to click Configure/General Configuration Add New Member etc. It goes to Page Can Not Be Found. Any suggestions? 0 Quote Link to comment Share on other sites More sharing options...
webresellers Posted August 14, 2007 Share Posted August 14, 2007 re-upload whmcs to your server... sounds like you are missing files or something. 0 Quote Link to comment Share on other sites More sharing options...
HelpfulHints Posted August 14, 2007 Author Share Posted August 14, 2007 re-upload whmcs to your server...sounds like you are missing files or something. I have, twice actually. I get the same thing. I'm not sure what's going on, unless I got a bad download? I had to change the templates folder to templates_c. I also had to change the configuration.php.new to .php Other wise it wouldn't install it at all. 0 Quote Link to comment Share on other sites More sharing options...
webresellers Posted August 14, 2007 Share Posted August 14, 2007 You should have a templates and templates_c folder (both, at least I do) 0 Quote Link to comment Share on other sites More sharing options...
HelpfulHints Posted August 14, 2007 Author Share Posted August 14, 2007 You should have a templates and templates_c folder (both, at least I do) Ok, then I must have got a bad download. Cause even after I unzipped it to a folder on y hard drive, to upload it to the site. I did a search in that folder for templates_c and for configuration.php nothing at all showed up. There was a templates folder, but it's just named templates. And the configuration, the only file named that was configuration.php.new 0 Quote Link to comment Share on other sites More sharing options...
webresellers Posted August 14, 2007 Share Posted August 14, 2007 sounds like you might of downloaded the changed files package and not the "full" install. 0 Quote Link to comment Share on other sites More sharing options...
HelpfulHints Posted August 15, 2007 Author Share Posted August 15, 2007 sounds like you might of downloaded the changed files package and not the "full" install. Ok, I went back and looked and I believe I downloaded the right one. But just in case, I have downloaded the previous version. I just looked in the folder. I don't have templates_c and configuration.php.new is the same. This is odd! Anyway I am uploading now and will install it, see what happens. 0 Quote Link to comment Share on other sites More sharing options...
digitalacceleration Posted August 15, 2007 Share Posted August 15, 2007 might be worth blowing the $25 and getting the staff at WHM to install it for you. If you go to the whmcs homepage, then go 'Installation/Configuration Services' -> 'Professional Installation Service' you can get details 0 Quote Link to comment Share on other sites More sharing options...
Angler Posted August 15, 2007 Share Posted August 15, 2007 As said the zip file should have a templates_c and a configuration.php.new the templates_c is not a problem it's just an empty folder so create one if you need to and you are meant to rename the onfiguration.php.new to onfiguration.php for you to instal whmcs. 0 Quote Link to comment Share on other sites More sharing options...
webwonder Posted August 30, 2007 Share Posted August 30, 2007 I have the same problem, the full download does not contain the templates_c folder! 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted August 30, 2007 Share Posted August 30, 2007 I have the same problem, the full download does not contain the templates_c folder! are you *sure* the downloade file doesnt have it rather than just whatever software you're *opening* it with or expanding to the disk through not creatig the empty directory ? either way just make a directory called templats_c - seriously thats all you have to do 0 Quote Link to comment Share on other sites More sharing options...
Roger Posted August 31, 2007 Share Posted August 31, 2007 FYI - I extracted with WinRar locally and templates_c is there. 0 Quote Link to comment Share on other sites More sharing options...
lainard Posted August 31, 2007 Share Posted August 31, 2007 me too its there 0 Quote Link to comment Share on other sites More sharing options...
Adam Posted September 2, 2007 Share Posted September 2, 2007 Hey, If you are having a hard time with extracting the folder, upload the zip file you downloaded from the WHMCS website, and extract it via your server either in SSH (command: unzip whmcs*) or if you are running cPanel, with in file manger. This is much faster and really you do not need to extract anything to your local desktop. From, Adam 0 Quote Link to comment Share on other sites More sharing options...
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