onpointsystems Posted December 2, 2012 Share Posted December 2, 2012 We just received our information from CDGCommerce and have setup the Quantum Gateway with all the information needed but every time I try to process a card I receive the following message and does not move on. As part of our fraud prevention measures, you will now be asked to perform the Verified by Visa or Mastercard SecureCode verification to complete your payment. Do not click the refresh or back button or this transaction may be interrupted or cancelled. I have read all thread in relation to this message but none have helped in resolving the issue. All I did was generate the security key and the hash then filled out the whmcs quantum gateway module along with username and password. Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted December 4, 2012 WHMCS Support Manager Share Posted December 4, 2012 Hi, This suggests your creditcard.tpl and 3dsecure.tpl templates files are out of date. Please upload a fresh copy of these files to /templates/*your active template and clear your template cache (Utilities > System > System Cleanup). 0 Quote Link to comment Share on other sites More sharing options...
onpointsystems Posted December 7, 2012 Author Share Posted December 7, 2012 This issue has been resolved. Not sure what it was but it started working with help from support. Thanks. 0 Quote Link to comment Share on other sites More sharing options...
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