wsa Posted October 21, 2012 Share Posted October 21, 2012 As a result, we would like to share information with you on our Halloween Special that are available with Host The Best. Spread the word! To commemorate its opening, Host The Best is offering spectacular Halloween Special — all WHMCS Module will be discounted at an unbelievable rate of 40%. That is right, you heard right — 40% discount on all WHMCS Module! How Long Will this Sale Last? This Halloween Special will last until 31 Oct, 2012 Here is a list of our various software products: Commercial WHMCS Plugins / Modules (SOURCE CODE ONLY DISCOUNT) A 3rd Party add-on, fully Integrated & anyone using WHMCS. HTB APC / Bandwidth Graphic WHMCS 1.4 – APC Reboot, Power On/Off. Click Here HTB Customer Reviews 2.0.1 (NEW) - Allow review sharing from WHMCS client area. Click Here HTB Blog WHMCS 2.0.1 - Completely integrated blog for WHMCS. Click Here HTB PayPal Partial Payment 1.1- By adding another PayPal button to your view invoice screen you are able to provide the option for you clients to make partial payments towards an invoice. Click Here HTB OpenSRS SiteLock WHMCS 1.1 - Completely integrated SiteLock for WHMCS. Click Here HTB Softaculos NOC 1.1- Completely integrated Softaculous for WHMCS. Click Here HTB Close Account WHMCS 1.3 - Completely integrated Closed Account for WHMCS. Click Here HTB Escalate Ticket WHMCS 1.3 - Most of the hosting company have many level-1 support staff. Click Here HTB OpenSRS GeoTrust Malware WHMCS 1.0 - Completely integrated GeoTrust Web Site Anti-Malware Scan for WHMCS. Click Here HTB Ticket Statistics 1.1 – Department wise ticket report on hourly basis Click Here HTB Ticket Number Restriction 1.1 – Allow the admin to restrict the number of tickets. Click Here HTB OpenSRS Balance WHMCS 1.0 – Small module of OpenSRS that you can check your balance right from the admin area. Click Here HTB Client Notifications 1.1 – Allows you to send messages to individual clients. Click Here HTB Reseller Panel WHMCS 1.1 - Completely integrated reseller Members for WHMCS. Click Here HTB OpenSRS Offers WHMCS 1.3 - Completely integrated Offers for WHMCS. Click Here HTB Facebook Connect WHMCS 1.0 - Completely integrated Facebook for WHMCS. Click Here HTB OpenSRS goMobi WHMCS 1.4.1 - Completely integrated goMobi for WHMCS. Click Here HTB HTB Admin Log Purge 1.0 (NEW) - Completely integrated Admin section WHMCS. Click Here HTB Auto Ticket for Fraud Order 1.0 (NEW) - Completely integrated Fraud order for WHMCS. Click Here HTB IP Monitor WHMCS 2.0 (Coming Soon) - Completely integrated Monitoring service for WHMCS. Click Here Coming Soon: HTB WebAds WHMCS Do missing this great Halloween Special. Remember to put Halloween on any of the orders listed on the forms. We continue to develop and improve the WHMCS Module based on your feedback. Just drop by our forums to see the active community we have and the responsiveness to our users' requests and suggestions. Chat with us through live support, or send in a ticket, or if you would like more information, go to http://blog.hostthebest.com We accept all major credit cards through 2CO as well as PayPal. If you have any questions, email us at sales (at) hostthebest.com 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted November 10, 2012 Share Posted November 10, 2012 hey HTB. sorry i contact you here but you leave no options since you don't answer my ticket (#725073 on your website's client area) have you vanished with Hurricane Sandy ? i hope you haven't. your estimated 3 to 5 days for developing the module i paid for are over. why don't you answer my ticket? thanks. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted November 10, 2012 Author Share Posted November 10, 2012 yes I have some of my developer have no power couple day but I email you later today about your project sorry about this 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted November 10, 2012 Share Posted November 10, 2012 well, you should have told me this instead of not replying to tickets, don't you think? so: can i have an ETA now? thanks. 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted November 10, 2012 Author Share Posted November 10, 2012 sorry about this alot email that am response I be get to you very soon please wait on my response form the ticket 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted November 10, 2012 Share Posted November 10, 2012 ok, please respond ASAP. as log as you have time to write on this forum, you should have time to answer a paying customer also, on your own website. i really don't care how many emails you have in queue, hire some more personnel if you can't handle it. i am considering to ask for a refund since you didn't deliver what i paid for and you didn't even have the common sense to answer my ticket. thanks. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted November 10, 2012 Share Posted November 10, 2012 i really don't care how many emails you have in queue, hire some more personnel if you can't handle it. Do you think this is the additude to take. Do you think you will be HTBs only clients. Do you know Hurricane Sandy has caused many delays and issues. Just be a bit more patient and allow them to catch up 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted November 10, 2012 Share Posted November 10, 2012 (edited) is it not? i think a professional attitude would be to inform the client you have a problem, that the ETA has been delayed for some reasons, etc. and apologize for this. don't you think? you treat your customers this way too? HTB had no communication with us AT ALL. HTB did not respond to any of our inquiries in the tickets after making the first payment until we wrote here on this forum. But he was able to write on this forum, on webhostingtalk.com forum, etc. How professional is this? Does this anything to do with hurricane Sandy? a simple "we will delay the development with a few days because of the hurricane" would have been enough... Edited November 10, 2012 by minadreapta 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted November 10, 2012 Share Posted November 10, 2012 is it not? i think a professional attitude would be to inform the client you have a problem, that the ETA has been delayed for some reasons, etc. and apologize for this. don't you think? you treat your customers this way too? your attitude i was getting at was i really don't care how many emails you have in queue, hire some more personnel if you can't handle it. your really saying i dont care if you have 1000 emails you must answer mine first. This is a bad attitude and unprofessional on your part. Yes it would have been good on HTBs part to communicate. We are in the UK but have several servers in the USA, some were effected by Sandy and we have support tickets queued up, but our main concern was making sure all our servers stayed online, this meant migrating some accounts to other servers, but we mass mailed all clients to place them in the situation and that we would get to tickets ASAP. if their issue was urgent then to email us. 0 Quote Link to comment Share on other sites More sharing options...
minadreapta Posted November 10, 2012 Share Posted November 10, 2012 i am just saying that we, as customers, should be informed in a way or another. not first, not 512th. it doesn't matter, just inform somehow. put an announcement on your website. mass mail the customers. anything. how long does it take to put an announcement on your website? does it take longer than posting on whmcs and webhostingtalk or other freelancers forums? really now. why do you answer a forum post before you answer a 3 days old ticket? how come? you only answer on the forum when the customer has lost his patience because you didn't reply to the ticket for days? 0 Quote Link to comment Share on other sites More sharing options...
wsa Posted November 10, 2012 Author Share Posted November 10, 2012 Once again we total sorry some of my staff did not have gas to come to work and we have no internet access. This hurricane Sandy alot business to be close of coupe day but we should be back work normal now Once again we total sorry about this 0 Quote Link to comment Share on other sites More sharing options...
liz926 Posted November 10, 2012 Share Posted November 10, 2012 Have little patient they take care you and sometime they offer discount of this delayed. I use them many time plus i have 2 module that they work right now that be delayed but I know HTB will got done ASAP. One think about HTB if they delayed a project or a email they will also offer you something that alot company don't do HTB waiting on your email and I hope everything is ok with you and your staff 0 Quote Link to comment Share on other sites More sharing options...
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