daferub Posted September 14, 2012 Share Posted September 14, 2012 Hello, When my customer try to send a ticket, after logged in, the system don't save the session and send the customer to the contact page as if he never had entered its client area with the user and password to send a ticket. When I go to my admin area, I receive the ticket as not registered user. Can somebody help me? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 18, 2012 WHMCS Support Manager Share Posted September 18, 2012 Hi, Are clients/admins only able to stay logged in with the "Remember Me" checkbox ticked? This checkbox switches WHMCS from using a PHP Session based system to a Cookie based system to keep you logged in. Therefore it suggests that there is a problem with PHP Sessions on your server. That's something your server admin would need to take a look at. 0 Quote Link to comment Share on other sites More sharing options...
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