markcrobinson Posted September 11, 2012 Share Posted September 11, 2012 Several clients has said that they do not know their username - I would like to send it to them in an email. Merge Fields are as shown below -- none are "Username". What is the clients username? ID {$client_id} Client Name {$client_name} First Name {$client_first_name} Last Name {$client_last_name} Company Name {$client_company_name} Email Address {$client_email} Address 1 {$client_address1} Address 2 {$client_address2} City {$client_city} State/Region {$client_state} Postcode {$client_postcode} Country {$client_country} Phone Number {$client_phonenumber} Password {$client_password} Signup Date {$client_signup_date} Credit Balance {$client_credit} 0 Quote Link to comment Share on other sites More sharing options...
Troy Posted September 11, 2012 Share Posted September 11, 2012 To send a service username you need a product message with {$service_username}. Product related variables are separate from the client info variables you listed, and require a product message to be used. 0 Quote Link to comment Share on other sites More sharing options...
cenourinha Posted September 11, 2012 Share Posted September 11, 2012 The client username is their e-mail address. If you are refering to the username of a specific service, you should follow the advise from Troy. 0 Quote Link to comment Share on other sites More sharing options...
markcrobinson Posted October 5, 2012 Author Share Posted October 5, 2012 What, specifically, is a "Product message?" 0 Quote Link to comment Share on other sites More sharing options...
bear Posted October 5, 2012 Share Posted October 5, 2012 What, specifically, is a "Product message?" Setup->email templates->"Product Messages" 0 Quote Link to comment Share on other sites More sharing options...
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