davidin Posted August 19, 2012 Share Posted August 19, 2012 Hi, I've installed my own license of WHMCS, the installation it's correct but now when I go to the admin area I see an error " License Noconnection WHMCS has not been able to verify your license for the last few days. To access your WHMCS Admin Area again, first the license needs to be verified. So please check & ensure that you don't have any firewall or other rules blocking outgoing connections to our website. If you need assistance, email licensing@whmcs.com. " I've checked the curl on mi server (on php info) and is enable, and I don't have any rule in the firewall that blocking connection to whmcs. But when I make ping from my server (from ssh) to whmcs.com don't resolve Any idea? Thanks! Sorry for my english, 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 22, 2012 WHMCS Support Manager Share Posted August 22, 2012 But when I make ping from my server (from ssh) to whmcs.com don't resolve Hi, This will be the problem. The software needs to be able to communicate with whmcs.com to validate your licence. It's most likely a DNS or cURL configuration problem on the server which your server admin/hosting provider will need to resolve. More information can be found at http://docs.whmcs.com/Licensing#No_Connection_Error 0 Quote Link to comment Share on other sites More sharing options...
trec Posted August 28, 2012 Share Posted August 28, 2012 I have the same problem. I got the License Noconnection message and the admin seciton of the software stopped working. Hi,This will be the problem. The software needs to be able to communicate with whmcs.com to validate your licence. It's most likely a DNS or cURL configuration problem on the server which your server admin/hosting provider will need to resolve. More information can be found at http://docs.whmcs.com/Licensing#No_Connection_Error No this is wrong. the whmcs is not resolving ping! check this: [root@server ~]# host whmcs.com whmcs.com has address 208.74.120.227 ping whmcs.com PING whmcs.com (208.74.120.227) 56(84) bytes of data. --- whmcs.com ping statistics --- 23 packets transmitted, 0 received, 100% packet loss, time 22007ms I got the same answer from 5 different servers. They got the ping blocked, so it is not a way to detect if you have it blocked or not. Now, what I had investigated is the ip for whmcs.com is: 208.74.120.227 then, support asked me to upload the curltest.php file located on: http://www.whmcs.com/members/dl.php?type=d&id=21 I uploaded it and got a different IP error, but, the code on that curltest file is using a different ip for whmcs.com! check: ===== Testing Connection to '$whmcsurl'...<br />URL resolves to $ip<br /><br />"; if ($ip!="50.116.115.104") echo "<font style=\"color:#cc0000;\">Error: The IP whmcs.com is resolving to the wrong IP. Someone on your server is trying to bypass licensing. You'll need your host to investigate and fix. ===== it is looking for ip: 50.116.115.104 and that ip does not have a website at all. I don't understand what is happening from whmcs, but I simply cannot understand why if I am paying a monthly lease since several years ago, they does not let me use the software! 0 Quote Link to comment Share on other sites More sharing options...
xotj123 Posted September 24, 2012 Share Posted September 24, 2012 I am having the same problem with the same IP address..... Any ideas? 0 Quote Link to comment Share on other sites More sharing options...
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