Support Probs

[oempire]

Hey Guys,

 

I have a bunch of issues with whmcs since the latest update - i have a ticket in #164578 thats been open for about a week with no response from support. Up until this release i havent had many issues with WHMCS.

 

1. I seem to be seeing customers where i accept orders their status is not set to Active, seem to be seeing alot of "inactive"

2. Support ticket overview widget on the dashboard is blank.

3. Domain transfer expiry doesnt seem to update and its instantly marked expired.(used to be pending transfer) (.com.au anyway)

4. I opened a ticket to a client and for some reason it acts as though the client opened it.

- Comes up under tickets awaiting reply

- Submitter by Customer Name

- as an admin i also got an email that looks like it was meant for the customer (not the admin version)

5. Accepting new orders doesnt seem to be sending domains to the gateway (DistributeIT/TPPwholesale)

[brianr]

I'm avoiding 5.1.2 like the plague, but I've been reading about it's problems... Not sure on 2-5 but apparently for #1 the nightly cron will mark clients without an active service as inactive automatically. Not clear if it counts an active domain as an active client or not. No way to disable or revert behavior.

 

Hope it helps.

[easyhosting]

I'm avoiding 5.1.2 like the plague, but I've been reading about it's problems...

 

I am with you, although i have 5.1.2 installed on my development licence and get some issues, but not as many as some are facing, but their again i dont have mine in production.

 

but as 5.0.3 works fine i wont be upgrading any time soon