silicondesigns Posted August 1, 2007 Share Posted August 1, 2007 Scenario: Customer A only has one person in his company and therefore only ever contacts us using one email address. Customer B has several (say between 2-5) people in his company each with their own email address each wanting to raise support tickets with us for the one main customer account. Question: Can WHMCS accommodate multiple email addresses being assigned to one customer account therefore allowing different people to register support requests but all associated with one customer account. I have set-up a custom field for a 2nd email account but not sure whether this is in some way associated with the customer account. Many thanks, SD 0 Quote Link to comment Share on other sites More sharing options...
reds Posted August 1, 2007 Share Posted August 1, 2007 +1 for this request 0 Quote Link to comment Share on other sites More sharing options...
samran Posted August 2, 2007 Share Posted August 2, 2007 Hi, i also am interested to know this. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS CEO Matt Posted August 2, 2007 WHMCS CEO Share Posted August 2, 2007 It's on the dev tracker already. 0 Quote Link to comment Share on other sites More sharing options...
silicondesigns Posted August 2, 2007 Author Share Posted August 2, 2007 Thanks Matt, a truly useful update if I may say so. SD. 0 Quote Link to comment Share on other sites More sharing options...
monsterit Posted Wednesday at 08:30 AM Share Posted Wednesday at 08:30 AM Hi, any update on this? 0 Quote Link to comment Share on other sites More sharing options...
DennisHermannsen Posted Wednesday at 01:06 PM Share Posted Wednesday at 01:06 PM This is already possible, @monsterit: https://docs.whmcs.com/8-13/clients/users-and-client-accounts/ 0 Quote Link to comment Share on other sites More sharing options...
monsterit Posted Wednesday at 02:50 PM Share Posted Wednesday at 02:50 PM thank you. 0 Quote Link to comment Share on other sites More sharing options...
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