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The new editor in v5.1.2 is worse then previous.


ADz83

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The new editor in 5.1.2 is worse then the previous, which was TinyMCE if I remember correctly. TinyMCE has its own issues but they are not as annoying as the ones in new editor.

 

For example formatting keeps breaking in my custom email templates and I am unable to remove italic etc in some circumstances. Also the html box/editor option is absolutely useless as you cannot properley resize teh box so editing is very difficult unless you copy and paste it in and out. Also there is no undo button aswell as other things here and there.

 

Is is possible to revert back to previous editor?

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The new editor in 5.1.2 is worse then the previous, which was TinyMCE if I remember correctly. TinyMCE has its own issues but they are not as annoying as the ones in new editor.

 

For example formatting keeps breaking in my custom email templates and I am unable to remove italic etc in some circumstances. Also the html box/editor option is absolutely useless as you cannot properley resize teh box so editing is very difficult unless you copy and paste it in and out. Also there is no undo button aswell as other things here and there.

 

Is is possible to revert back to previous editor?

 

Agreed, the last editor was better.

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The new editor in 5.1.2 is worse then the previous, which was TinyMCE if I remember correctly. TinyMCE has its own issues but they are not as annoying as the ones in new editor.

 

For example formatting keeps breaking in my custom email templates and I am unable to remove italic etc in some circumstances. Also the html box/editor option is absolutely useless as you cannot properley resize teh box so editing is very difficult unless you copy and paste it in and out. Also there is no undo button aswell as other things here and there.

 

Is is possible to revert back to previous editor?

 

I just upgraded to 5.1.2 and miss the former V 4.3 inline Email Template Editor. Using 64-bit W7 with the widely used MS IE8 I have no editor at all. Can somebody confirm that? Support tells me the new editor would be compatible with more browsers in a widely split browser market.

 

What a killer, now using Adobe Dreamwaever to edit Email Templates.

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yes I've noticed this new editor separates lines by wrapping them in divs!!! not great html markup output from this editor. tinymce is way better.

 

id prefer a slightly slower editor that works than a crap one thats a bit faster.

 

at least give us the option for it.

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I just upgraded to 5.1.2 and miss the former V 4.3 inline Email Template Editor. Using 64-bit W7 with the widely used MS IE8 I have no editor at all. Can somebody confirm that? Support tells me the new editor would be compatible with more browsers in a widely split browser market.

 

What a killer, now using Adobe Dreamwaever to edit Email Templates.

 

Are you saying you use Internet Explorer 8? I wouldn't expect anything to work in IE. Please upgrade to Firefox or Chrome and make the internet a better place.

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Agreed. I want the previous editor back. I'm just now getting a chance to go through the changes/play with v5.12, so if anyone knows if it's possible to rollback the editor, I'd appreciate the time savings. :) The "HTML" button doesn't even work on this editor....arrrggghhh (using Firefox 14).

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Here's the really weird thing. The editor files have always been in the 'admin' directory (/admin/editor). I noticed when I was uploading v5.1.2 that there was no 'editor' folder/directory, so I assumed there were no changes to the editor. And yet obvious there's been BIG changes.

 

I looked in my local copy of v5.1.2, no 'editor' folder. I re-downloaded v5.1.2, thinking there was something wrong with the copy I downloaded. Again, no editor folder/directory, and yet the old 'editor' directory is still there (on the server).

 

I'm wondering:

 

1. Where did the editor directory move to (it's not showing up in any search, either in local files or on the server), and

2. What if the tinyMCE files are conflicting with the new editor?

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  • 2 weeks later...

Additionally, The new editor is producing output that doesn't validate as XHTML. Thankfully I didn't update our production site to 5.1.2, but I've installed it on a new brand we're working on, and knowledgebase articles we're creating have the div issues mentioned above, but at least two additional XHTML issues as well:

 

1. If you create a link, a blank target attribute is created (i.e. target=""). This doesn't validate as proper XHTML.

 

2. In addition to using divs, the editor seems to be throwing in some br tags as well but using the html version without the / required for XHTML.

 

Maybe there is an editor config file somewhere that will help you tweak how output is created--haven't looked for that yet.

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So, it appears the author of this new editor admitted three years ago here that it doesn't produce compliant output, and from the looks of it nothing has changed.

 

So now I'm wondering how in the world this editor made the cut?

 

Looks like for now, if I want compliant XHTML knowledgebase articles, I'll have to manually fix the output and then manually paste the corrected code into the database. Not acceptable.

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This is a bad move on Matt's part using a non compliant editor. In a day where search engines penalize things like that, and where some browsers work properly and others don't, changing away from tinymce that follows standards is a poor programming move.

 

At Least Give us a choice on what editor we want to use, so we can change out from the built in editor, to tinymce or any other editor we choose to use.

 

Until this is fixed or changed back, This means I will have to use an editor that does proper markup and edit the file's via mysql. Brilliant.

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Until this is fixed or changed back, This means I will have to use an editor that does proper markup and edit the file's via mysql. Brilliant.

 

The way I work it is, I import the HTML of the template into my html editor (TopStyle), do my editing, then copy the HTML code back into the template replacing what was there. That way, I ensure I have compliant html in my templates.

 

Its a pain, but it works.

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If by "copy the HTML code back into the template" you mean you're pasting the html back into the editor in WHMCS, I doubt that will work. The editor will still mangle it. If you mean you're directly entering the new HTML into the database row that will work.

 

I tested cleaning up the code and pasting back into the editor, and each time it was re-mangled by the editor.

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