Mass mail for ticket users

[brettr]

Hi,

 

When viewing a list of tickets there are options for Merge, Close, Delete, Block Sender & Delete. But there is no button for Send Mail.

 

I need the option to send a Mass Email to all tickets in a Department. It would be easy to do this in the list of tickets as you can filter all tickets based on the Department.

 

Is the above possible? Or is there a simple workaround that I am missing?

 

Thanks in advance for anyone who can offer any help on this.

 

Thanks

Brett

[WHMCS John]

Hi,

This is not a feature WHMCS currently has, but we welcome requests in the Feature Request forum.