stormy Posted September 16, 2012 Author Share Posted September 16, 2012 Yes, things are getting better except for very complicated issues. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted September 16, 2012 Share Posted September 16, 2012 Yes, things are getting better except for very complicated issues. but complicated issues have always taken longer to fix 0 Quote Link to comment Share on other sites More sharing options...
EksoKen Posted September 16, 2012 Share Posted September 16, 2012 Its quite normal with every company that complicated issues takes longer times 0 Quote Link to comment Share on other sites More sharing options...
stormy Posted September 17, 2012 Author Share Posted September 17, 2012 Its quite normal with every company that complicated issues takes longer times It is. What's not normal is that months go by without a single reply. 0 Quote Link to comment Share on other sites More sharing options...
EksoKen Posted September 17, 2012 Share Posted September 17, 2012 Of course but i think some people is very fast to make noise. I has been very lucky every time i have contacted them, maybe that why i am so happy with them, my maximum waiting time is 11 hours but as i am located in a different timezone thats not so bad anyway 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted September 17, 2012 Share Posted September 17, 2012 some people is very fast to make noise. this is true and some make that much noise on several threads and then complain on here why some of their posts are removed. I am like you never waited that long to any support from WHMCS 0 Quote Link to comment Share on other sites More sharing options...
EksoKen Posted September 17, 2012 Share Posted September 17, 2012 Of course i understand the frustration but sometimes its allowed to think twice before posting crap, we are many serious people browsing this forum and i don't think we need help to decide what we think about things like support, post this in a email to the developer team so they can see what you think but we other people have our own mind of the service and support anyway. Sometimes it look like people are paid of other companies to post crap as the only thing happen is that other prospective customers are lost for whmcs. Discussions can be healthy but its no reason for crossing the magic line where its more crap than information and discussion, its easier to get help to solve your problems when you ask for help instead of posting angry messages here on the board. 0 Quote Link to comment Share on other sites More sharing options...
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