leemason Posted May 23, 2012 Share Posted May 23, 2012 http://clients.no-half-pixels.com/whmcs-out-of-office WHMCS Out Of Office allows you to configure Auto Replies to tickets submitted, or replied to "out of hours". It will also display a custom note on the ticket submit form to let your users know when they are submitting "out of hours". Using the addon is easy, once installed there is a nice simple interface for editting the settings. Each department can have its own opening times, days. And also have its own custom messages. Features Include: Ability to set opening and closing times for support departments Ability to set opening days for support departments Optionally provide an error message on the submit ticket page if submitting outside of the opening times (rich text editor, html allowed) Optionally add an autoreply ticket response when tickets are opened/replied to outside of opening times Set the autoreply ticket status Set the autoreply ticket admin user Configuration per support department (to allow different messages, and opening times) Take a look at the product page here for screenshots and order links: http://clients.no-half-pixels.com/whmcs-out-of-office 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 27, 2012 Share Posted May 27, 2012 Beware you dont get what you paid for and they dont answer tickets ordered this along with the decoded version can download the encoded version but when i try to download the decoded version all i get is Access Denied Downloading this item requires you to have an active instance of the following product/service: WHMCS Out Of Office - Decoded Order Now » 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted May 27, 2012 Share Posted May 27, 2012 Beware you dont get what you paid for and they dont answer tickets ordered this along with the decoded version can download the encoded version but when i try to download the decoded version all i get is So you did get part of what you paid for? The encoded version works. Of course they wont answer tickets on a sunday afternoon and holiday weekend (US only). How long did you wait for them to reply and fix it? 5 minutes? 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 27, 2012 Share Posted May 27, 2012 So you did get part of what you paid for? The encoded version works.Of course they wont answer tickets on a sunday afternoon and holiday weekend (US only). How long did you wait for them to reply and fix it? 5 minutes? they are in the UK like me. its been a couple days since ordering, ticket is with support 0 Quote Link to comment Share on other sites More sharing options...
Bubka3 Posted May 29, 2012 Share Posted May 29, 2012 (edited) This works great, and I could download the decoded version fine. My only complaint is the nhp_wrapper.php is still encoded. Edited May 29, 2012 by Bubka3 Fixed Typos. 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 29, 2012 Share Posted May 29, 2012 he eventually replied to my ticket with a copy of the encoded attached. He could not understand why it would not let me download it, which is still the case. 0 Quote Link to comment Share on other sites More sharing options...
MordyT Posted May 31, 2012 Share Posted May 31, 2012 Whats the license like on this, yearly owned or yearly leased? I know it is billed yearly, but if next year I don't pay does it stop working or i just lose access to updates? 0 Quote Link to comment Share on other sites More sharing options...
leemason Posted June 1, 2012 Author Share Posted June 1, 2012 @easyhosting i have responded to your ticket within a suitable time, and i have also logged in as you on my site and had no problem downloading the product. if you still have an issue why have you not reopened the ticket? @mordyT the license is yearly and includes all support and updates @bubka3 the nhp_wrapper.php file only contains the license script functions and has no effect on any other part of the module. it is encoded as my license checking script is unique and is not available in the public domain. if you have the decoded version this will be the only file encoded and doesnt effect the module other than to check the license. regards 0 Quote Link to comment Share on other sites More sharing options...
leemason Posted July 26, 2012 Author Share Posted July 26, 2012 this module now has an update! this update adds a holiday setting feature, which allows you to set from-to dates when you will be away and custom messages as your get with the per department settings. check it out here: https://clients.no-half-pixels.com/whmcs-out-of-office 0 Quote Link to comment Share on other sites More sharing options...
leemason Posted December 5, 2012 Author Share Posted December 5, 2012 Throughout December 2012 No Half Pixels are offering 30% Discount on all product purchases* using the promo code: XMAS Visit the WHMCS Modules page to take advantage of the offer: https://clients.no-half-pixels.com/whmcs-modules *discount applies to whmcs products purchased, not addons or domains 0 Quote Link to comment Share on other sites More sharing options...
leemason Posted April 26, 2014 Author Share Posted April 26, 2014 We have a great new update ready for this module today. This new version (1.2.0) now adds the ability to set custom reply names, and the ability to prevent ticket submissions out of hours. Checkout the module page here for updated information: https://clients.no-half-pixels.com/whmcs-out-of-office 0 Quote Link to comment Share on other sites More sharing options...
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