Justine Posted May 11, 2012 Share Posted May 11, 2012 Tonight I was testing email piping to make sure that It was working properly. I noticed that in the admin area at the top there is a notification showing how many tickets are awaiting a reply. It currently says 6 however I've deleted all tickets so no tickets are waiting reply. Any reason why this might be happening? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 11, 2012 WHMCS Support Manager Share Posted May 11, 2012 Hi, Please ensure your admin account is assigned to all the available support ticket departments (Setup > Administrators > Edit). 0 Quote Link to comment Share on other sites More sharing options...
Justine Posted May 11, 2012 Author Share Posted May 11, 2012 aha. Silly me. thank you. 0 Quote Link to comment Share on other sites More sharing options...
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