disgruntled Posted May 10, 2012 Share Posted May 10, 2012 I have just taken a look at Reseller club, i was considering making the switch over for certain domain names however i now wont be doing so for one reason. One of paypals terms and conditions states that fees are none transferable, by this i mean the buck stops with you the seller. So why is it that Reseller Club deduct the fees from your added funds? this is a direct breach of the terms and conditions of paypal yet it seems to be permitted, whether it has been overlooked here at WHMCS i do not know but it is there in plain black and white on the addfunds page. Can anybody shed light onto this, am i incorrect in my assumption or is there some condition that permits the transfer of fees in this way because of how they operate things? I mean look at it this way, if somebody sends me money on paypal even as a gift, i have the fees to pay for this, i cannot say to the person, oh this will cost me X amount, please ensure you send this amount because then I would be breaching the Paypal terms. This seems rather strange they are getting away with it. 0 Quote Link to comment Share on other sites More sharing options...
rke211 Posted May 10, 2012 Share Posted May 10, 2012 I agree its a pain as you then need to work out how much to add including whatever fee they deduct 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 10, 2012 Share Posted May 10, 2012 i agree its a pain, as 1) clients orders domain and pays you through paypal, so paypal take the money remove their fees and places the difference into your paypal account. 2) you deposit funds into your resellerclub account through paypal and resellerclub deposit the funds into your account less the paypal fees When you price your domains then you should price them enough to cover the cost of the domain to you along with all fees with a small profit. with domains as you cannot really compete with likes of 123-reg/namecheap etc. we prices these just to cover our costs as we make the profit on the hosting 0 Quote Link to comment Share on other sites More sharing options...
URLhost Posted May 10, 2012 Share Posted May 10, 2012 kinda off topic i guess but do they not accept CC payments? if they do i got lost cause all i seen was paypal payments.... 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted May 10, 2012 Author Share Posted May 10, 2012 kinda off topic i guess but do they not accept CC payments? if they do i got lost cause all i seen was paypal payments.... Not really off topic in my mind, this still related to payments to reseller club Not on my account no, the only option is paypal which in my mind id a bad thing, but maybe i need to validate to get more options or something. I would have thought and i am very surprised companies do not do it but surely its high time they allowed for direct debit payments or at the very least credit/debit card deductions when ordering. this way they store your card and charge it when required. Surely they would make more sales doing it in this manner. I know i would be happy with a solution like that, all my transactions eventually end up in my business account so all i have to do is maintain a healthy balance in this case so i earn the interest on my money and not them. maybe this is why they dont lol 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted May 10, 2012 Author Share Posted May 10, 2012 i agree its a pain, as 1) clients orders domain and pays you through paypal, so paypal take the money remove their fees and places the difference into your paypal account. 2) you deposit funds into your resellerclub account through paypal and resellerclub deposit the funds into your account less the paypal fees When you price your domains then you should price them enough to cover the cost of the domain to you along with all fees with a small profit. with domains as you cannot really compete with likes of 123-reg/namecheap etc. we prices these just to cover our costs as we make the profit on the hosting Awful if you ask me, client pays me, i pay fees, i pay reseller club, i pay fees, talk about droppin on the little guy from a great height.. i think i shall become a big man and drop on them the fact they are losing my custom when i eventually get my own tags and datacentre lol 0 Quote Link to comment Share on other sites More sharing options...
URLhost Posted May 11, 2012 Share Posted May 11, 2012 Not really off topic in my mind, this still related to payments to reseller club Not on my account no, the only option is paypal which in my mind id a bad thing, but maybe i need to validate to get more options or something. I would have thought and i am very surprised companies do not do it but surely its high time they allowed for direct debit payments or at the very least credit/debit card deductions when ordering. this way they store your card and charge it when required. Surely they would make more sales doing it in this manner. I know i would be happy with a solution like that, all my transactions eventually end up in my business account so all i have to do is maintain a healthy balance in this case so i earn the interest on my money and not them. maybe this is why they dont lol yeah i dont like the only paypal option, i usually use 2co for majority of our payments so paying via cc is something id much rather do. 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted May 11, 2012 Author Share Posted May 11, 2012 well all that i can say on this is i am glad i am not the only one, now if only we could get enough people onto this to have reseller club and the like minded companies change their billng policy then we would crack this wide open. The fact is, the majority of webhosts are resellers, its indisputable, you cant tell me every single host has a datacentre or colo, most are reselling to keep prices down and make a tiny profit. With that in mind. As a community we have clout, we need to boycott these self serving companies as a community. The only way they change is if we hit them in the pocket 0 Quote Link to comment Share on other sites More sharing options...
easyhosting Posted May 11, 2012 Share Posted May 11, 2012 Awful if you ask me, client pays me, i pay fees, i pay reseller club, i pay fees, well 1) client pays me, i pay fees, this is how paypal normally runs 2) i pay reseller club, i pay fees, if you look at paypal and say you want to send a payment to someone you will have an option which asks, i pay fees, receipient pays fees, well how logic box (the software reseller club use) has this set up is that you the sender pays the fees rather than the receipient paying the fees. i use a resellerclub account from a third party and what i do i place a good balance in my resellerclub account which actually saves on costs. i get a good price so cant see me changing domain provider 0 Quote Link to comment Share on other sites More sharing options...
ninak Posted May 12, 2012 Share Posted May 12, 2012 Believe it or not but many of the registrars do the same thing. Enom, you have to add a minimum of $100 if you are adding using PayPal or credit card or wire service, but they only credit your account $90 something dollars. Earthnet takes out the fees too, but they are not that bad. 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted May 14, 2012 Author Share Posted May 14, 2012 iw as just surprised thats all, you see paypal doesnt permit adding surcharges onto cost, its in their terms and conditions. Now if they do it by the who pays them option this is obviously a different matter, i guess paypal have finally gotten wise that people just add the price into the total and dont mention it. I just disagree that you should pay twice, i personally think it should be, if i receive a payment i pay a fee for it, but then thats just me, i dont agree with paying a fee to pay somebody else when i am already paying them, thats just daylight robbery.. damn even dick turpin wore a mask.. wait scrub that they do wear one its their website ;op 0 Quote Link to comment Share on other sites More sharing options...
kjy112 Posted February 15, 2013 Share Posted February 15, 2013 What exactly is the % Paypal take out when we add fund? 0 Quote Link to comment Share on other sites More sharing options...
ssmmdd Posted March 8, 2013 Share Posted March 8, 2013 Apologies to pull up a slightly old thread, but if you're in the UK you can send Bank Transfers to them with no fees. The only drawback is you have to send them a support ticket with information so they can find the payment to add it to your account, which can take 3-5 days. Still, I'd rather wait 3-5 days then pay a fee... 0 Quote Link to comment Share on other sites More sharing options...
othellotech Posted March 8, 2013 Share Posted March 8, 2013 So why is it that Reseller Club deduct the fees from your added funds? this is a direct breach of the terms and conditions of paypal They're operating an approved "balance transfer" arrangement with PP, not a "Pay for goods/services" which will be your standard PP personal/business account. When you're doing 3 million $ upwards in PP a year, they'll discuss a different contract with you 0 Quote Link to comment Share on other sites More sharing options...
disgruntled Posted March 10, 2013 Author Share Posted March 10, 2013 This explains it then. it could be a merchant feature i guess. In any case paypal have had the middle finger from me some time back. I would rather have my clients pay me direct to my bank, the charges are far less and when it becomes viable i will look into a merchant account also. 0 Quote Link to comment Share on other sites More sharing options...
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