superior internet Posted May 6, 2012 Share Posted May 6, 2012 Hi, Im trying to accept an order and im recieving an unknown error. I followed all the instructions tried different username and passwords and its the same everytime. logs: Request: /xml-api/createacct?username=mbinfo1&password=rF4k2Gn45k&domain=musclebuilder.info&plan=superior_FREE&savepkg=0&featurelist=default"a=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=mikeyhiggins1989%40gmail.com&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0& Response: Array ( ) Also Request /xml-api/createacct?username=mbinfo&password=rF4k2Gn45k&domain=musclebuilder.info&plan=superior_FREE&savepkg=0&featurelist=default"a=&bwlimit=&ip=n&cgi=n&frontpage=n&hasshell=n&contactemail=mikeyhiggins1989%40gmail.com&cpmod=&maxftp=&maxsql=&maxpop=&maxsub=&maxpark=&maxaddon=&reseller=0& Response Array ( [CREATEACCT] => Array ( [RESULT] => Array ( [OPTIONS] => [RAWOUT] => [sTATUS] => 0 [sTATUSMSG] => Sorry, a group for that username already exists. ) ) ) I changed the username and had the first error above 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted May 6, 2012 Share Posted May 6, 2012 Is this a new install of 5.0.3? 0 Quote Link to comment Share on other sites More sharing options...
superior internet Posted May 6, 2012 Author Share Posted May 6, 2012 Hi, Yes new install. Everything followed in instructions. 0 Quote Link to comment Share on other sites More sharing options...
durangod Posted May 7, 2012 Share Posted May 7, 2012 To be honest im not sure, this didnt happen with my install and i also have a fresh install. Im not a pro at xml or the API but for some reason your getting a empty array in the xml. Strange, i wonder if it could be a file permission issue since you said all directions were followed (even with their docs at times being way off base) I know on my server if the files are not 666 it wont work, (644 not good enough) its just the way my server is configured. Wish i could be more help, i feel bad i cant help, but thats all my experience comes up with is a permission issue someplace. That is just a stab in the dark ok, dont take that for fact please. Hope you get this solved, hope someone can help you. 0 Quote Link to comment Share on other sites More sharing options...
bear Posted May 7, 2012 Share Posted May 7, 2012 Have a look at this: http://forum.whmcs.com/showthread.php?t=46600 It implies the username on Cpanel already exists, so it errors out (can't have two with the same name). 0 Quote Link to comment Share on other sites More sharing options...
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