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Email piping - some emails dont go through


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I've been using email piping for a long while now, through email forwarders, but i've noticed in the past few days that two emails and all their answers did not go through. I have no ticket opened and the customer has no auto answer about the ticket.


Every reply they made did not create a ticket in whmcs. I can only see the emails in my mailbox.


This raised a question of how many e-mails like this didnt go through.


Any ideas how to check whats wrong?


I'm using the latest whmcs and DirectAdmin.

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I have removed now the filters and it seems to work. I checked emails for "software" and the word wasnt it..very trange.


I dont know about the subject, body, it was added in some previous versions of whmcs i think you wasnt able to choose at the time (i might be wrong).

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  • 3 weeks later...

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