zulu Posted January 21, 2012 Share Posted January 21, 2012 I have got through all the steps with no problem until the very last one and I get this error message: Could not connect to the database - check the database connection details you entered and go back and correct them if necessary The db host I left as is: local host Should i change that to my site address: zuluwebhost.com I installed WHMCS in my root directory :public_html as "clients" When it went through the system requirements and Permissions Checks...it all passsed. What am I missing??!! Thanks so much, Robin 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 21, 2012 Share Posted January 21, 2012 Are you sure the database has been manually created, a user assigned to it and those are the case sensitive details you used in setting up WHMCS? 0 Quote Link to comment Share on other sites More sharing options...
zulu Posted January 21, 2012 Author Share Posted January 21, 2012 Are you sure the database has been manually created, a user assigned to it and those are the case sensitive details you used in setting up WHMCS? Yes, I have attached the screenshot of how I created the DB. Thanks so much! 0 Quote Link to comment Share on other sites More sharing options...
bear Posted January 22, 2012 Share Posted January 22, 2012 And the username, database name and password were entered exactly as you created them? It's case SenSiTive... 0 Quote Link to comment Share on other sites More sharing options...
Sitepearl Posted January 22, 2012 Share Posted January 22, 2012 Also don't forget to include your account name in front of both the username and database name. zulu_Client instead of just Client, etc... 0 Quote Link to comment Share on other sites More sharing options...
zulu Posted January 22, 2012 Author Share Posted January 22, 2012 Thank you so much. I was not using the zulu_ Now to the next step. Thanks again. Robin 0 Quote Link to comment Share on other sites More sharing options...
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