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Alerts


MordyT

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Hi all,

Looking for an idea/addon here - maybe someone knows of something.

 

I am looking for a way to make a large "notice" or "alert" on the client homepage on demand. My use of it would be to alert clients as soon as they visit if a server was down (so we don't get 100 tickets on the same thing).

 

I first ran into this issue today - a server crashed for the first time (only been doing this for 11 or so months) and I wanted to get the word out fast that we knew and I was working on it.

I updated announcements and network issues pages, and the server status page showed the server was down, but I still got people opening tickets to ask what was up.

 

So any way of making a alert (possibly feeding it off of network issues page but not necessary) would have been great.

 

Thoughts?

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