webhostau Posted November 9, 2011 Share Posted November 9, 2011 hi there, I had some authorised files sent to me via the support ticket system but when I try to download them its says File not found. Please contact support. Can someone help me out here please. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 9, 2011 WHMCS Support Manager Share Posted November 9, 2011 This suggests an issue with the permissions of the /attachments directory, please ensure they're writeable. If you've moved them from the default location make sure the path in configuration.php is correct. 0 Quote Link to comment Share on other sites More sharing options...
webhostau Posted November 9, 2011 Author Share Posted November 9, 2011 And what would the line look like pointing to /attachments in the configuration.php ? 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted November 10, 2011 WHMCS Support Manager Share Posted November 10, 2011 Take a look at http://docs.whmcs.com/Further_Security_Steps 0 Quote Link to comment Share on other sites More sharing options...
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