Gitex Posted October 10, 2011 Share Posted October 10, 2011 Hello. i am activated mass payment. when i use it, something like this happen: invoice no: 100000 = 100$ invoice no: 100001 = 50$ when these invoices selected for payment, & user payment failed (3rd party gate) news generated invoice is UNPAID. after 5 try , there is 5 invoices with 150$ UNPAID. i was paid one of these invoices, & only paid invoices is one of 150$ (combined) invoice and 100$ invoice and 50$ invoice. so there is four (4) invoices yet UNPAID. //////////////////////////////////////////////////////////////////////// is there any way to resolve it ? or only 1 new invoice for same products generated ? plz let me know about it. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted October 10, 2011 WHMCS Support Manager Share Posted October 10, 2011 This means you clicked the Mass Pay button 5 times, just click it once and then make payment. If you click the button multiple times of course multiple mass pay invoices will be generated. 0 Quote Link to comment Share on other sites More sharing options...
Gitex Posted October 10, 2011 Author Share Posted October 10, 2011 i just clicked it once. exact this problem i have: http://forum.whmcs.com/showthread.php?p=200729 if generated invoice not paid & user exit payment page, status of generated invoice is unpaid. if customer try it for 5 time , it generate same invoice with another number for 5 time. after that if payments paid, you will still see that generated invoices not paid. except number1 / number2 & merged invoice number 3. 0 Quote Link to comment Share on other sites More sharing options...
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