rosli Posted September 22, 2011 Share Posted September 22, 2011 Hi, I am using WHMCS and integrate it with SolusVM. I set that WHMCS will automate the setup after I accepted pending orders. I have received payment in my Paypal but the order is still incomplete. Even after I pressed "Accept order", the order is still incomplete. What do I do next? Do I wait for cron? Do I need to manually mark the order as Paid? Additionally, how if my customer wants to upgrade his VPS? Do I need to manually send new invoice, upgrade his VPS, etc? I am really new. Thanks in advance! 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted September 22, 2011 WHMCS Support Manager Share Posted September 22, 2011 If the auto-setup is not occurring please begin your troubleshooting by watching the following video tutorial: http://whmcs.com/tutorials.php?i=autosetup If that doesn't help please review Utilities > Activity Log at the time of ordering for any error messages which should explain what the problem is. An explanation of common error messages can be found at: http://docs.whmcs.com/Common_Troubleshooting_Tips http://docs.whmcs.com/Server_Modules If you're unable to identify the problem please copy the Activity Log entries into your reply here for us to analyse. 0 Quote Link to comment Share on other sites More sharing options...
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