PulsedMedia Posted August 19, 2011 Share Posted August 19, 2011 Customers have been complaining that PP gateway has stopped working for unknown reason, presented with error message "PayPal cannot process this transaction because of a problem with the seller's website. Please contact the seller directly to resolve this problem." Customers goes to invoice view (viewinvoice.php) and clicks paypal checkout button and is presented with this. We've received now several complains about this. Mostly payments do go through however. Not a single error like this was reported prior to upgrade. 0 Quote Link to comment Share on other sites More sharing options...
JFOC Posted August 19, 2011 Share Posted August 19, 2011 we have this problem too...but we haven't upgrade to 4.5.x 0 Quote Link to comment Share on other sites More sharing options...
PulsedMedia Posted August 19, 2011 Author Share Posted August 19, 2011 what version you are running? 4.1.2 was fine, no problems there. 0 Quote Link to comment Share on other sites More sharing options...
JFOC Posted August 19, 2011 Share Posted August 19, 2011 Ver 4.4.2 Was fine, but now has problem with paypal 0 Quote Link to comment Share on other sites More sharing options...
PulsedMedia Posted August 19, 2011 Author Share Posted August 19, 2011 was this version fine for you before? wonder if PP changed something / PP side error ... When your errors started to appear? Ours started couple days back, just after we upgraded to 4.5.2 and i got a gut feeling that payments received are a bit lowish for this time of month, but can't validate that in any way (we receive so many payments in any case) 0 Quote Link to comment Share on other sites More sharing options...
JFOC Posted August 19, 2011 Share Posted August 19, 2011 Yes was okay. I think from a week or more 0 Quote Link to comment Share on other sites More sharing options...
PulsedMedia Posted August 19, 2011 Author Share Posted August 19, 2011 whmcs support provided a locality patch, apparently PP changed handling of locality so that they throw this error whenever a locality they don't recognize is used. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted August 19, 2011 WHMCS Support Manager Share Posted August 19, 2011 Take a look here: http://forum.whmcs.com/showthread.php?t=40302 0 Quote Link to comment Share on other sites More sharing options...
JFOC Posted August 23, 2011 Share Posted August 23, 2011 this make 500 error page 0 Quote Link to comment Share on other sites More sharing options...
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