As part of our fraud prevention measures, you will now be asked to perform...

[wswd]

Hi all,

 

I installed Quantum Gateway recently, and have had nothing but trouble. In fact, I can't get any order to process, due to the "As part of our fraud prevention measures, you will now be asked to perform the Verified by Visa or Mastercard SecureCode checks if your credit card is enrolled for this service" error that comes up every single time someone makes a payment. That screen stays up for a couple seconds, and then redirects somewhere...in my case, to the domain registration option.

 

I have disabled the Verified by Visa in Quantum Gateway itself, I have disabled fraud checking completely, I used every single template/order form template combination you can possibly think of (thinking it might have been a problem with my custom template) all to no avail.

 

I have read every post I can find here including these ones:

http://forum.whmcs.com/showthread.php?t=15794&highlight=verified+visa

http://forum.whmcs.com/showthread.php?t=10950&highlight=verified+visa

 

and nothing works. The "solutions" in those posts don't fix anything at all. I have changed everything I can think of including making sure "Automatically forward the user to the payment gateway" was enabled (and in fact, both other options) and nothing will work.

 

Does anybody have a solution to this?

 

Thanks in advance!

[WHMCS John]

Do you have a custom template? Does the issue persists with one of the standard templates?