kandyjet Posted July 24, 2011 Share Posted July 24, 2011 Hello, i have done all the connectivity for reseller club and i checked with two domain registrations. 1 was absolutely success full. but another one failed to reg. both are .org domains. also the expirity date column in the whmcs domain report shows for the failed one and the success one as flows. the failed one have all 0's. expirydate 0000-00-00 7/24/2012 here is the whmcs domain report for the failed and succss domains http://www.cheapwebhosting.lk/domains-1.csv 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted July 25, 2011 WHMCS Support Manager Share Posted July 25, 2011 Please review Utilities > Activity Log at the time of invoice payment for any errors that occurred. Then review http://docs.whmcs.com/Domains_Management#Handling_a_Failed_Domain_Registration 0 Quote Link to comment Share on other sites More sharing options...
kandyjet Posted July 25, 2011 Author Share Posted July 25, 2011 that error was really related to the registration phone no. coz when tried to force a reg again via admin panel, it sad "phone no format is invalid". my client had entred 00 infront of the country code. usually in this part of the world we use 00 or +. after removing the proceeding 00. this issue has been addressed also in this thread i found : http://forum.whmcs.com/showthread.php?t=23696 0 Quote Link to comment Share on other sites More sharing options...
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