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Promotion codes - prevent discount applying to addons?


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Alright, I have what is likely a silly question but here goes anyway.


When i use a promo code, it takes the discount off the entire invoice and I can't find a way to take it off just the price of the hosting. So, for example: hosting is $10 and an add-on is $2. It takes the percentage (let's say 20%) off $12 making the invoice 9.60 but I want it to take the discount off the hosting and not off the add-on. This would make the total $10. Obviously this example makes it seem like it's not a big deal but the real-world prices are costing me quite a bit more.


In the "Applies to" section of the promo code setup I only have the hosting plan highlighted.


Is this just a setting I'm missing or is there an issue here? Does anyone know of a workaround?



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  • 2 weeks later...

Hi Damo,


No, I don't. I only have the actual hosting item selected under that heading.


If it's working for you then maybe I'm doing something wrong... i looked at perhaps moving the configurable options to the product add ons section but it says not to in WHMCS because they're designed for one-off fee items.

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Cheers Damo, I think you just solved my problem! Even though it says add-ons are just for one-off items, it looks like it's easy enough to use them and avoid having the promotion applied to them. I'll play around with it and see how it goes.


Edit: oops, I jumped the gun. I just realised why I didn't use add-ons: it doesn't automatically set them up so that creates issues.

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