stefk Posted June 8, 2011 Share Posted June 8, 2011 (edited) Hi there I have look on the forum but cant find a suitable solution. I would really appreciate help with regards to this issue i came across after and upgrade from 4.2 to 4.5.1 stable release. I have two Admin Account. Email A and Email B . I also have two Support Emails Setup. Support Email 1 and Support Email 2 Went someone sends and email to Email A or Email B. Between 4- 6 Supports Tickets are created within the WHMCS. Apart from the original email that is sent to either emails....The 4-6 Support Ticket Notifications are sent to both Admin Emails(Email A and Email B) I cant seem to find why this happens Anyway i can correct this? Very irritating and causing a backlog of mail and support tickets. Yur help would be greatly appreciated. Edited June 8, 2011 by stefk Suitable Title 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 9, 2011 WHMCS Support Manager Share Posted June 9, 2011 Start by taking a look at Utilities > Ticket Mail Import Log to see if that has any clues. 0 Quote Link to comment Share on other sites More sharing options...
stefk Posted June 10, 2011 Author Share Posted June 10, 2011 Start by taking a look at Utilities > Ticket Mail Import Log to see if that has any clues. Yes i have had a look...it is just recording everything that is being sent from anything sent to and from these emails. Cant seem to stop it. My ticket system if full! Help would be appreciated. 0 Quote Link to comment Share on other sites More sharing options...
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