xlibris Posted May 26, 2011 Share Posted May 26, 2011 Hello since i made the upgrade i have this error Registrar Error CURL Error: 7 - couldn't connect to host yesterday ive put my ip in the resellerclub in API 208.116.44.221, but i for same reason my API in reseller club give me always the same message. please have you any sugestions what the problem could be? regards, Pedro This is the conversation that i had with resellerclub "" Max Sydney: Hello Pedro Pedro Nilo: Hello Max Pedro Nilo: looks like my ip 208.116.44.221 cant communicate with resellerclub Max Sydney: we have received a few complaints regarding the same error Max Sydney: and a couple of resellers have informed us that there was an issue at whmcs which was fixed Pedro Nilo: ok so it means im going back to whmcs Pedro Nilo: so nothing in your side you can do? Max Sydney: yes from our end we can only check if you have white listed your Ips Max Sydney: which you have Pedro Nilo: ok that is one step further Pedro Nilo: i feel like a ping pong boll today Max Sydney: but you have to make sure that the IP white listed is the correct one Max Sydney: yes using WHMCS and connecting to other provider API is at times problematic Pedro Nilo: this is the one that i have 208.116.44.221 Max Sydney: but i will not be able to verify if this is correct or wrong Max Sydney: i can only confirm that its whitelisted with us Pedro Nilo: this is the one because is the one that whmcs verify their license and is working with enom Pedro Nilo: ok im gonna ask them again Pedro Nilo: thanks Max Max Sydney: you are welcome :)"" 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 27, 2011 WHMCS Support Manager Share Posted May 27, 2011 This isn't an issue at our end, make sure you've whitelisted all the relevant IPs: http://forum.whmcs.com/showthread.php?t=38576 0 Quote Link to comment Share on other sites More sharing options...
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