Manual Domain Only Entry won't work

[sciwalk]

I have followed this to the letter!

 

Manual Domain Only Entry

 

To add a domain on it's own without a product, follow the steps below:

 

On the client summary page, click the "Add New Order" link in the Actions panel

The client will be preselected, so you should fill out the rest of the form - begin by choosing the payment gateway you want the client to pay with

Leave the Product/Service dropdown menu set at None

Leave the Billing Cycle dropdown menu set at Monthly

Enter the domain in the Domain text field and select Register as the Domain Registration Option (even though you aren't intending to register it today)

Choose the number of years you next want the client to be invoiced for at the time of renewal and tick any addons the user has for their domain

Ensure both tick boxes for sending an order confirmation and generating an invoice are unchecked so the user is not emailed about the order you are adding

Finally, set the Order Status dropdown to Active and then click the submit button to add the order to WHMCS

You will now been shown the order screen summarising the details of the order you just added

Now as the final step, you must go to the domain's information page to enter the correct next due and expiry dates aswell as selecting the registrar the domain is registered with if using one of the built in registrars. To do this, from the order screen, click on the link in the Type column of the items ordered - this will take you straight to the details screen.

 

You have now finished adding your client. By following the steps above, your client will have not been notified that you've added them and will now be invoiced by WHMCS prior to the next due date for the items you have added to their account.

 

But each time I try this, after clicking on Submit button I get this:

 

Invalid TLD/Registration Period Supplied for Domain Registration

 

I have tried both with Auto registration on and off. I even deleted my Registrar information to make sure nothing was available in the auto registration.

[scurrell]

Sounds like you don't have pricing set up for the relevant TLD, and for the relevant period.

 

e.g. for .uk domains, it must be 2 years

[WHMCS John]

Yup, please review: http://docs.whmcs.com/Common_Troubleshooting_Tips#Invalid_TLD.2FRegistration_Period_Supplied_for_Domain_Registration