mycheapnet Posted May 16, 2011 Share Posted May 16, 2011 hello, i am a reseller. and i am using your WHMCS service. my site url is planethosting.biz i have an issue with my WHMCS, when an order is placed i am getting an error message: "WHMCS Automatic Setup Failed". in the message body : ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ "An order has received its first payment but the automatic provisioning has failed and requires you to manually check & resolve. Client ID: 2 Service ID: 8 Product/Service: Silver Hosting package Domain: onlinefastincome.com Error: (Curl Error) Couldn't resolve host '' - code: 6 http://www.planethosting.biz/client/admin/" ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ also i have set the sub-domain option, but it is not creating the sub-domains after ordering. at the start i was thinking that the problem is in the connection of WHMCS with my WHM (cpanel). but i have checked it a million times and i am sure that it's ok.. please help me to solve this problems. thank you. 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 17, 2011 WHMCS Support Manager Share Posted May 17, 2011 Please review our documentation: http://docs.whmcs.com/Common_Troubleshooting_Tips#Server_Command_Error_-_Curl_Error_-_Couldn.27t_resolve_host__.286.29 0 Quote Link to comment Share on other sites More sharing options...
HostinPK Posted May 18, 2011 Share Posted May 18, 2011 Simply add a server into your WHCS and then you will not face this problem. 0 Quote Link to comment Share on other sites More sharing options...
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