dhollingworth Posted May 12, 2011 Share Posted May 12, 2011 Hi Again WHMCS 4.4.2 We have the automatic cron script set to run at 09:00 each day: 00 09 * * * /usr/bin/php -q /var/www/cuilgreineadmin/cron.php It's doing most functions OK, like updating currencies, suspending accounts etc; but it never seems to attempt to take credit card payments. We've customer's who have CC details stored on their accounts and they have outstanding invoices; but the system never attempts to charge their card. Can anyone suggest why not? I've looked in the billing gateway log and there's nothing there (only manually processed payments). We're using RealEx and a payment gateway of my own design. Can anyone help please? Thanks David 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted May 12, 2011 WHMCS Support Manager Share Posted May 12, 2011 Do you see "Cron Job: Completed" in Utilities > Activity Log once per day? 0 Quote Link to comment Share on other sites More sharing options...
dhollingworth Posted May 13, 2011 Author Share Posted May 13, 2011 Hi John Yes indeed we do, and I know the cron job is performing it's other duties; but for some reason it's not attempting to take CC payments. Regards David 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted June 29, 2011 Share Posted June 29, 2011 WE have this same issue CC are not charging and New Invopices are not being generated however this is in the logs 06/29/2011 01:13 Credit Card Payments Processed (0 Captured, 0 Failed) System 06/29/2011 01:13 Cron Job: Credit Card Processing System 06/29/2011 01:13 Cron Job: Adding Late Fees System 06/29/2011 01:13 Cron Job: Generating Invoices System 0 Quote Link to comment Share on other sites More sharing options...
WHMCS Support Manager WHMCS John Posted June 29, 2011 WHMCS Support Manager Share Posted June 29, 2011 Your issue is not the same as the cron isn't completing. It's probably being terminated by your server, try increasing the php memory_limit. 0 Quote Link to comment Share on other sites More sharing options...
merlinpa1969 Posted June 29, 2011 Share Posted June 29, 2011 I figured 1024M should be plenty its what we had on the old server 0 Quote Link to comment Share on other sites More sharing options...
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